Refund policy

Each item is made to order especially for you.

Because of this, we are unable to accept returns or exchanges for:

  • incorrect size selected
  • change of mind
  • personal preference

However, if your item arrives:

  • damaged
  • misprinted
  • defective
  • or incorrect

we will replace the item free of charge.

Please contact us within 14 days of delivery and include:

  • your order number
  • a description of the issue
  • and a photo of the item where possible

We will do our best to resolve any issues quickly and fairly.

For all returns or refund enquiries, please contact:
orders@thehumancondition.co.uk